Phoenix Bespoke Keys are based in Hampshire, United Kingdom, however we deal with customers Worldwide, now across all 5 major continents, providing them with custom car keys for their stunning cars.
You can find all our contact details above.
Whilst Phoenix Bespoke Keys is based in the UK, we have customers worldwide.
We use DHL Express to ship keys to our international customers.
For customers in Europe we use a mixture of DHL and Royal Mail (for low value items)
For our UK customers we use Royal Mail Special Delivery Guaranteed Next Day.
All shipments are fully insured.
Telephone: +44 (0) 7500 831761
We will confirm to you, when we send your invoice, the address to which you should send your key(s).
Important Postal Notes
We ask that our customers:
1) Send their keys to “PBK” for security purposes to make the contents of the package less obvious;
2) Include a cover note so we can link up you, the work we are undertaking, and the key, as we can receive a lot of keys at once;
3) For customs purposes, please mark the package as ‘Key for Repair of no Commercial Value’ and give it a nominal £/€/$ 5 value; and
3) Please send your key(s) via insured and tracked courier.